Welcome to Gentry Service Group:
We started as a family-owned heating and air conditioning company in 1963 to meet the indoor climate needs of Western North Carolina. A half-century later, we remain focused on providing quality, dependable service at a competitive price.
During 2018, the Gentry Family became part of the Piedmont Service Group of companies and our relationship with Piedmont Service Group has allowed our company to grow to a new level of service and technical expertise. The Gentry Service Group family strives to deliver integrity, respect and consideration to all our customers all of the time. We are still guided by the same Core Values that have made our company a success for over 55 years and committed to continue to provide a vast improvement in the quality of life and comfort of our customers, co-workers and community by being the preferred and most progressive HVAC provider in the Western Carolinas and Eastern Tennessee.
Our Core Values:
Do the right thing every time even if it hurts
Treat others the way you would like to be treated
Clear communication to customers and co-workers
Never, never, never Give Up!
Provide Exceptional Quality and Service
Keep myself and others safe
About Gentry Service Group:
Commercial HVAC Company
Mechanical Services Company passionate about Energy Efficiency
Gentry Service Group is a privately held HVAC mechanical services company serving property owners and operators throughout Western North Carolina, Upstate South Carolina and Eastern Tennessee. Since 1963, we have partnered with commercial, industrial, institutional and government organizations to maintain their building for safe, healthy and energy efficient operations.
Gentry Service Group’s relationship with Piedmont Service Group’s Controls Division also provides a total building control solution to integrate HVAC, lighting, security, access, energy management and other building functions in one easily monitored and maintained environment.
At the end of the day, we are a local company committed to making sure our clients experience best-in-class customer service. When a customer calls our office for a service request, they are connected with a live human being, employed by Gentry Service Group.
Passionate about Energy Efficiency
“Building efficiency and sustainability” is our overarching mission. Our energy efficiency programs are custom tailored to each clients individual needs and circumstances to ensure maximum impact with minimum investment. From the initial assessment to ongoing maintenance and optimization programs, our trained technicians are laser-focused on reducing your utility costs and carbon footprint.
Focused on Client Partnerships
Every Gentry Service Group client receives personalized attention from start to finish. While we’ve grown over the years and can now rely on the national resources of Piedmont Service Group and Service Logic, we haven’t forgotten the core tenets that got us here: a sincere interest in meeting and exceeding the expectations of every single client we serve. The Gentry Service Group portfolio encompasses commercial, industrial, institutional and government clients of all size.
Team Driven
We’re proud to offer a team made up of some of the most talented engineers, HVAC technicians and sales professionals in the mechanical services industry. In fact, 90% of our clients are long-term customers return because the trust our technicians to consistently help them:
Extend the life of their equipment
Reduce energy costs
Prevent expensive equipment repairs
Reduction the chance of costly downtime
All the team members are routinely educated and kept up to date on the latest technical and energy knowledge through our unique, industry-recognized training program. Both long-time employees and brand new hires are guaranteed to be knowledgeable and experienced enough to maintain our hard-earned reputation in the field.
Committed to Technology
Our commitment to providing our clients with world-class energy efficiency solutions is only as good as our business systems. Gentry Service Group’s internal technology includes a state-of-the-art service center offered great customized tasking and tracking, VoIP Data, Accounting and CRM tools. We utilize the latest engineering, estimating, energy modeling and project management tools. When combined with our highly skilled and continually educated team members, these tools give us a significant edge over our competition.
